Radwan Al-Mufleh, Vice President for Business Solutions received the award on behalf of ITC
ITC, a licensed telecom operator in the Kingdom of Saudi Arabia since 2005, was awarded the “Best Carrier Enterprises Service” by the international renowned and industry famous magazine (Telecom Review) as part of the Telecom Review’s Leaders’ Summit that was held in Dubai on the 6th and 7th of December 2017.
ITC was selected from 302 nominations for the Telecom Review Excellence Awards, where each candidate operator was thoroughly examined and chosen by an independent panel of 15 industry experts.
The award was presented to ITC at a time when the company’s products and services have posted record growth among the ICT industry average, doubling its revenue; and customer acquisition rate, and winning respect as a formidable customer-centric player in the industry.
ITC’s unique business and enterprise focus is challenging a highly commoditized industry. This specialized approach has allowed ITC to capture an increasing share of customers in the Kingdom. ITC now serves 99% of local banks, most of the oil and gas industry, as well as many government agencies, medium and large local and international corporations, in addition to leading local and international operators who established a presence in the Kingdom.
Over the years, ITC has successfully transformed from a traditional network-centric provider to a service-centric, end-to-end ICT provider with a converged product offerings and this was done in response to the current technology and market developments especially the consolidation of IT and Telecom into one Information and Communications Technology (ICT) ecosystem. In response to the high adoption in the Saudi market of new technologies such as cloud computing, managed and security services and technology outsourcing, ITC has outstandingly followed a strategic direction to become a leader in the ICT industry.
Commenting on this award, Eng. Ghassan Itani, CEO of ITC said, “This prestigious award will encourage us in ITC to maintain this level of excellence which allows us to excel in this dynamic and competitive industry. I would like to thank the judges’ panel and Telecom Review magazine for their recognition of our hard work during this year”.
“This year’s award winners represent the absolute best in our industry and we are very proud to honor these winners with such a distinguished award,” said Toni Eid, CEO of Trace Media International and founder of Telecom Review.
The “ninth Telecom Review Leaders’ Summit” was held in Dubai, UAE, and was attended by a large number of high-level executive ICT & Telecom figures.