FAQ

Business Trunk FAQ

Business Trunk is Salam’s commercial name of Session Initiation Protocol Service commonly known as SIP Trunk service.

Salam can offer this service through Micro-Wave and Fiber.

L2 MPLS is part of the Salam Business Trunk Service, customer only needs to subscribe to Business Trunk Service.

We have multiple packages from 10 channel to 100 channels.

On-Net Calls Free Unlimited
Off-Net Calls 0.05 SAR/min
Mobile 0.25 SAR / min
UAN (9200) 0.2 SAR / min
International Calls Floor Rate (International rates are available)

If customer has multiple offices, we can offer Trunk Group. Whereas all office can use landlines free of charges.

Yes, you can buy Add-Ons as below

Services Packages Qty Monthly Subscription
Additional Channels 5 Channels N 150
Additional DID/DOD 10 DID/DOD N 25
Enhanced SLA Package-10 => 150 SAR
Package-30 => 170 SAR
Package-60 => 240 SAR
Package-100 => 350 SAR

We Offer 3 categories as below.

Service category Examples Number Description NRC
Silver 011-505 8392 Numbers that are not classified as Diamond or Gold numbers Free
Gold 011-505-2225 Numbers that consist of three similar digits 1,000
Diamond 011-505-1111 Numbers that are sequential or 4-digit series. 3,000
011-505-1234
011-505-9900 Numbers that are similar and repeated at least twice.