FAQ

MEED / Salam Payment Channel FAQ?

Customers can pay their Monthly bills through all MEED branches around the Kingdom . .

Customer can pay by Cash, MADA and Credit Card.

You don’t have to show any identification to the MEED employee as long as you know you ( ID no., Mobile Number or FTTH account np.)

Yes, you can select and pay 1 or multiple payments at once.

Yes , the MEED employee will print out an Salam receipt to confirm your payment .

Yes you will receive a confirmation SMS from Salam once your payment is received.

Your service will be instantly activated upon payment collection .

No, You can only subscribe through Salam Direct sales team for now.

No, customers can only Upgrade or Downgrade through Salam ( self-care, Mobile APP & Customer care ).

No, You can only Freeze there account through Salam ( self-care, Mobile APP & Customer care ).

No, You can only Freeze there account through Salam (Customer care ).

No, You can only pay there Termination fee through Salam (Customer care ). call. 8005000788

You will need to call Salam customer care team on (8005000788)