MenaTracks ® is an ITIL 2011 certified service desk management system. It is an E-follow up solution that tracks customers & employees issues, incidents, requests, tasks and complaints. MenaTracks ® is designed for small, medium and large companies in different industries such as banks, software houses, manufacturers, governmental and financial institutions, insurance companies, and many others.

Operated by high skilled and trained engineers focusing on monitoring and management of your systems and devices through Salam’s Saudi local Next Generation SOC (NG-SOC) facility.

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